Customer Service and Sales (MMS) - August 28th, 2023
Draper, UT Draper, UT Part-time Full-time Part-time Full-time $15 an hour $15 an hour 18 hours ago 18 hours ago 18 hours ago Who we are At 1-800 Contacts, we make ordering and obtaining contact lenses simple and exceptional.
Of all the companies that talk the talk about putting the customer first, we are one of the few that walk the walk.
The MMS Associate is a role for a passionate individual that desires to interact with customers through mms text platform and email.
1-800 CONTACTS provides a great place to work while focusing on the customer experience and the lives of those that help them.
You will be the face of the company, dealing directly with the customers, answering their questions and concerns.
This is not just another call center job, apply today to become a part of our amazing company and culture! The Details Start Date:
MMS Associate - August 28th, 2023 Training:
Three weeks- M-F from 10 AM to 5 PM MST.
Fourth week - your regular schedule (Training and post training work will be virtual and performed remotely, Ethernet connection required).
Full Time or Part Time positions Starting base pay:
$15.
00 per hour Shift range:
between 5AM - 11PM MST Required Saturday or Sunday shift each week What you'll do Answer up to 3 incoming MMS using Finesse platform Reply to incoming emails from customers as needed Request contacts prescriptions via phone from eye care provider as needed Provide top notch customer service in a fast paced environment This job requires sales, you will consult customers on the best value for their contact lens purchase Deliver solutions to customers in a way that creates a positive experience Maintain high performance metrics including:
quality, sales and dependability Be able to problem solve and think fast keeping the customer and company in mind Why we will love you High school diploma (or GED equivalent) Great typing/computer skills (at least 35 words per minute) Hustle and tireless work ethic Self-starter, driven, motivated, proactive, and disciplined Ability to multitask and prioritize at the same time Be innovative, and think on the fly Previous experience in Customer Service and Sales experience is a plus Know how to have fun and work hard! Live the company values:
Big-hearted, Tenacious, Unconventional, Better together! Who you are Humble, hungry, and smart Technical aptitude Resourceful Self-motivated Collaborative Perks:
Free eye exams for your entire family Deep discounts on lenses, glasses, and other services Amazing healthcare coverage Tuition Reimbursement 401(k) match Exposure and training to other roles in the company Career pathing, internal internships (i.
e.
finance, marketing, HR, etc.
) and other development opportunities.
#LI-Remote For remote applicants to be considered, you must live in one of the following approved states:
Idaho, Nevada, Utah, Virginia, North Carolina and Florida.
Estimated Salary: $20 to $28 per hour based on qualifications.
Of all the companies that talk the talk about putting the customer first, we are one of the few that walk the walk.
The MMS Associate is a role for a passionate individual that desires to interact with customers through mms text platform and email.
1-800 CONTACTS provides a great place to work while focusing on the customer experience and the lives of those that help them.
You will be the face of the company, dealing directly with the customers, answering their questions and concerns.
This is not just another call center job, apply today to become a part of our amazing company and culture! The Details Start Date:
MMS Associate - August 28th, 2023 Training:
Three weeks- M-F from 10 AM to 5 PM MST.
Fourth week - your regular schedule (Training and post training work will be virtual and performed remotely, Ethernet connection required).
Full Time or Part Time positions Starting base pay:
$15.
00 per hour Shift range:
between 5AM - 11PM MST Required Saturday or Sunday shift each week What you'll do Answer up to 3 incoming MMS using Finesse platform Reply to incoming emails from customers as needed Request contacts prescriptions via phone from eye care provider as needed Provide top notch customer service in a fast paced environment This job requires sales, you will consult customers on the best value for their contact lens purchase Deliver solutions to customers in a way that creates a positive experience Maintain high performance metrics including:
quality, sales and dependability Be able to problem solve and think fast keeping the customer and company in mind Why we will love you High school diploma (or GED equivalent) Great typing/computer skills (at least 35 words per minute) Hustle and tireless work ethic Self-starter, driven, motivated, proactive, and disciplined Ability to multitask and prioritize at the same time Be innovative, and think on the fly Previous experience in Customer Service and Sales experience is a plus Know how to have fun and work hard! Live the company values:
Big-hearted, Tenacious, Unconventional, Better together! Who you are Humble, hungry, and smart Technical aptitude Resourceful Self-motivated Collaborative Perks:
Free eye exams for your entire family Deep discounts on lenses, glasses, and other services Amazing healthcare coverage Tuition Reimbursement 401(k) match Exposure and training to other roles in the company Career pathing, internal internships (i.
e.
finance, marketing, HR, etc.
) and other development opportunities.
#LI-Remote For remote applicants to be considered, you must live in one of the following approved states:
Idaho, Nevada, Utah, Virginia, North Carolina and Florida.
Estimated Salary: $20 to $28 per hour based on qualifications.
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