Director of Human Resources
Position:
Director of Human ResourcesReports To:
ChiefOperatingOfficerPosition
Summary:
The Director of Human Resources sets Human Resource strategy and manages all of the Human Resources services, policiesand programs for the entire organization.
As a trusted subject matter expert, the Director of Human Resources is the chief advisor to the C-Suite on all human resource aspects.
The incumbent of this position builds company culture and leads the effortstocreate an inclusive, values-driven, and high-performing workforce.
TheDirector of Human Resources coordinates with leadership at all levels of the organization to create a culture of commitmentthat is designed to emphasizequality service delivery,measurableperformance standards and ongoing development of a superior workforce.
It is imperative toleverage partnerships with leadersto support and provideguidance inrecruiting, attracting, retaining and developing employees.
This includes ensuringcompliancethorough understanding,proper communication, andthe application of company programs, policies and procedures.
The Director of Human Resources overseesthe Human Resources functionto ensurea high level ofguest satisfaction and service which includescompliance with prevailing laws, successfulrecruitment/talent selectionand daily operational needs.
Additional functionalities include employeetraining,the execution of creativeemployee relations programs and effective coaching.
The incumbent leads a team of human resource professionals to complete all aspects of human resources including the growth and maintenance of the Volunteer and Internship programs.
Qualifications:
Bachelor's degree in HumanResources, psychology,businessor related field 10
years ofHRexperience, including department management Proven leadership experience Preferred
Qualifications:
Professional HR certification Master'sDegree Background in Learning and Development HR experience in a larger service-oriented organizationwith broad organizational knowledge High level of business acumen Critical Skills/Competencies:
Strong computer software (e.
g.
,MS Office, Org Plus, etc.
) skills Interviewing, facilitation,trainingand presentation skills Excellent oral and writtencommunication and interpersonal skills Consultative skills and ability to work cross-functionallywith a sense of urgency when needed Strong attention to detail, systems and processeswith an ability to prioritize and multi-task in a global fast-pace environment Excellent project management skills and experience with proven success Excellent leadership skillswith strong problem solving and influencing skills Essential Duties and
Responsibilities:
Strategic Management:
Interfaces as the lead advisor with the entire C-Suite on company strategy and impact on the workforce Coaches, advises, and mentors directors, managers and individual employees on human resource and compliance situations Contribute to strategic planning processes and developorganizationalstrategies by identifying human resources issues; contributing information, analysis, and recommendations;advising executive team on people operations strategies, best practices, and methodologies; andestablishing human resources objectiveswhich alignorganizational objectives Responsible for theshort and long termplanning and the daily operations of Human Resourcesfor all Aquarium operations Positiontheorganization as the preferred employer in the area Human Resources Compliance:
Responsible for compliancewith federal, state, and locallawsbyenforcing adherence to requirements; advising management on needed actions; and being knowledgeable ofexisting and new legislation Ensure proper maintenance of associate records, files and human resources office systems and ensure compliance with brand standards Updatejob knowledge by participating in conferences and educational opportunities,reading professional publications,maintaining personal networks, andparticipating in professional organizations Talent Management:
Plan, develop, coordinate and direct the Human Resources function to retain, develop and motivateemployeesin an effective manner and promote a safe, fair, positive work environment Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations Manage recruitment, selection, orientation and onboarding of new employees/team members Managehuman resources operations bymaintaining compensation,determiningemployee carestrategies,designing systems,accumulating resources,resolving problems, andimplementing change Performance Management:
Drive the performance management and review process to include the facilitation,development and monitoring of employee performance evaluations to make certain they are completed and submitted on a scheduled basis Provide performance management guidance and feedback to people managers and monitor progress Employee/Team Relations:
Supportmanagement by providing human resources advice, counsel, and decisions; analyzing information and applications Provide guidance to help drive key behaviors and performance to achieve World Class Service and meet business objectives Plan company-wide parties, employee appreciation, meetings and special events; manage employee wellness programs Conduct effective, thorough and objective investigations into employee complaints Diversity, Equity, & Inclusion (DE&I):
Partner with executives, staff, and external partners to become more of a diverse and inclusive community Act as an advisor to the Diversity and Inclusion Committee Embed new learnings into company policies, practices, and standards Employee Training:
Assess the system-wide training/development needs and identify suitable training solutionsfor employees Partner with operational and administrative leaders to create a collaborative and engaging training environment in order to assess, design, facilitate, operationalize, measure and evaluate training solutions and interventions Utilize instructional design models and cognitive learning processes to develop and facilitate training sessions Organize and developtraining manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials Trainassigned instructors and supervisory personnel in effective techniques for training, such as new employee onboarding, on-the-job training,health and safety practices, management development, andchanges in policies or procedures Plan, develop and monitorprocessesfor tracking completedonboarding,requiredtraining and complianceprograms Physical Demands of the Job:
This job requires extended periods of standing and walking as well as periods of sitting with data entry Work outside of regular business hours including on weekendsandholidayswill beexpected on occasion This role will accept Leader on Duty responsibility monthly which may require long periods of walking, interacting with the public indoors and outdoors, and being the point person during emergencies and crisis You will be working aroundwater, salt, power tools, and animals Work maybeperformedat off-site locationson occasion While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned.
It does not restrict management's right to assign or reassign duties or responsibilities to this job at any time.
The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate.
The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Recommended Skills Administration Attention To Detail Business Planning Commercial Awareness Consulting Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
Director of Human ResourcesReports To:
ChiefOperatingOfficerPosition
Summary:
The Director of Human Resources sets Human Resource strategy and manages all of the Human Resources services, policiesand programs for the entire organization.
As a trusted subject matter expert, the Director of Human Resources is the chief advisor to the C-Suite on all human resource aspects.
The incumbent of this position builds company culture and leads the effortstocreate an inclusive, values-driven, and high-performing workforce.
TheDirector of Human Resources coordinates with leadership at all levels of the organization to create a culture of commitmentthat is designed to emphasizequality service delivery,measurableperformance standards and ongoing development of a superior workforce.
It is imperative toleverage partnerships with leadersto support and provideguidance inrecruiting, attracting, retaining and developing employees.
This includes ensuringcompliancethorough understanding,proper communication, andthe application of company programs, policies and procedures.
The Director of Human Resources overseesthe Human Resources functionto ensurea high level ofguest satisfaction and service which includescompliance with prevailing laws, successfulrecruitment/talent selectionand daily operational needs.
Additional functionalities include employeetraining,the execution of creativeemployee relations programs and effective coaching.
The incumbent leads a team of human resource professionals to complete all aspects of human resources including the growth and maintenance of the Volunteer and Internship programs.
Qualifications:
Bachelor's degree in HumanResources, psychology,businessor related field 10
years ofHRexperience, including department management Proven leadership experience Preferred
Qualifications:
Professional HR certification Master'sDegree Background in Learning and Development HR experience in a larger service-oriented organizationwith broad organizational knowledge High level of business acumen Critical Skills/Competencies:
Strong computer software (e.
g.
,MS Office, Org Plus, etc.
) skills Interviewing, facilitation,trainingand presentation skills Excellent oral and writtencommunication and interpersonal skills Consultative skills and ability to work cross-functionallywith a sense of urgency when needed Strong attention to detail, systems and processeswith an ability to prioritize and multi-task in a global fast-pace environment Excellent project management skills and experience with proven success Excellent leadership skillswith strong problem solving and influencing skills Essential Duties and
Responsibilities:
Strategic Management:
Interfaces as the lead advisor with the entire C-Suite on company strategy and impact on the workforce Coaches, advises, and mentors directors, managers and individual employees on human resource and compliance situations Contribute to strategic planning processes and developorganizationalstrategies by identifying human resources issues; contributing information, analysis, and recommendations;advising executive team on people operations strategies, best practices, and methodologies; andestablishing human resources objectiveswhich alignorganizational objectives Responsible for theshort and long termplanning and the daily operations of Human Resourcesfor all Aquarium operations Positiontheorganization as the preferred employer in the area Human Resources Compliance:
Responsible for compliancewith federal, state, and locallawsbyenforcing adherence to requirements; advising management on needed actions; and being knowledgeable ofexisting and new legislation Ensure proper maintenance of associate records, files and human resources office systems and ensure compliance with brand standards Updatejob knowledge by participating in conferences and educational opportunities,reading professional publications,maintaining personal networks, andparticipating in professional organizations Talent Management:
Plan, develop, coordinate and direct the Human Resources function to retain, develop and motivateemployeesin an effective manner and promote a safe, fair, positive work environment Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations Manage recruitment, selection, orientation and onboarding of new employees/team members Managehuman resources operations bymaintaining compensation,determiningemployee carestrategies,designing systems,accumulating resources,resolving problems, andimplementing change Performance Management:
Drive the performance management and review process to include the facilitation,development and monitoring of employee performance evaluations to make certain they are completed and submitted on a scheduled basis Provide performance management guidance and feedback to people managers and monitor progress Employee/Team Relations:
Supportmanagement by providing human resources advice, counsel, and decisions; analyzing information and applications Provide guidance to help drive key behaviors and performance to achieve World Class Service and meet business objectives Plan company-wide parties, employee appreciation, meetings and special events; manage employee wellness programs Conduct effective, thorough and objective investigations into employee complaints Diversity, Equity, & Inclusion (DE&I):
Partner with executives, staff, and external partners to become more of a diverse and inclusive community Act as an advisor to the Diversity and Inclusion Committee Embed new learnings into company policies, practices, and standards Employee Training:
Assess the system-wide training/development needs and identify suitable training solutionsfor employees Partner with operational and administrative leaders to create a collaborative and engaging training environment in order to assess, design, facilitate, operationalize, measure and evaluate training solutions and interventions Utilize instructional design models and cognitive learning processes to develop and facilitate training sessions Organize and developtraining manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials Trainassigned instructors and supervisory personnel in effective techniques for training, such as new employee onboarding, on-the-job training,health and safety practices, management development, andchanges in policies or procedures Plan, develop and monitorprocessesfor tracking completedonboarding,requiredtraining and complianceprograms Physical Demands of the Job:
This job requires extended periods of standing and walking as well as periods of sitting with data entry Work outside of regular business hours including on weekendsandholidayswill beexpected on occasion This role will accept Leader on Duty responsibility monthly which may require long periods of walking, interacting with the public indoors and outdoors, and being the point person during emergencies and crisis You will be working aroundwater, salt, power tools, and animals Work maybeperformedat off-site locationson occasion While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned.
It does not restrict management's right to assign or reassign duties or responsibilities to this job at any time.
The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate.
The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Recommended Skills Administration Attention To Detail Business Planning Commercial Awareness Consulting Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
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