F&I Manager
Join a Winning Team at Larry HMiller Automotive Group If you're looking for an opportunity to be appreciated and involved in your career, your search is completeWe have a great history of providing excellent career opportunities for individuals who want to grow within the companyFollow Larry HMiller Dealerships on Facebook and LinkedIn to learn more about us and current open positionsBenefits We offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement planHealth Care Paid Time off Paid Holidays 401(k) Plan Dental Care Disability Insurance Life Insurance Flexible Spending Account Employee Assistance Program Employee Discounts Wellness Program Larry HMiller Dealerships' Job Description Finance Manager Primary
Responsibilities:
The Finance Manager is expected to:
? Ensure all finance and insurance products are ethically represented to all customers to achieve group sales and profitability objectives while meeting group customer service benchmarks? Process retail transactions that produce additional revenue for the Dealership through the sales of approved finance and insurance products? Seek ways to continuously exceed employee, customer, and market expectations through business operations and efficiencies? Be a teacher to support the efforts of other employees to be successfulReports to:
General Manager/Finance Director Essential Job Functions:
1Maximize Production, Customer Service, and ProfitabilityoAchieve or exceed group standards such as sales production, gross profit, and applicable production benchmarks which result in profitability and customer service satisfactionoEnsure the utilization of the compliance checklist on every transaction to ensure complianceoAcquire proper insurance licenses where applicable, and maintain current insurance knowledge to sell, support the efforts of the Finance Managers and achieve reasonable profit and customer satisfactionoHave knowledge of all lender programs and maintain an excellent working relationship with all lending sourcesoMonitor daily heat sheet, contracts in transit, and performance reports oAttend and participate in daily DPR meetings oAssist sales managers with deal structure and take sales turns when necessary oResponsible for individual performance levels, if applicable, and F&I department level of performanceoEnsure the presentation of the Group's menu to each customer to promote sales and valueoAssist General Manager, General Sales Manager, and/or Finance Director to handle all complaints settling disputes and resolving grievances and conflicts, or otherwise negotiate with employees, customers, and vendors within Larry HMiller Dealerships' guidelinesoComplete and maintain all Larry HMiller Dealerships and applicable Factory required trainingoMaintain employee, customer, and vendor confidence and protect operations by utilizing discretion when handling sensitive and confidential informationoMaintain ability to handle job stress and effective interaction with others in the workplaceoPerform all other job duties as requested by management2Develop EmployeesoEnsure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and the ability to succeedoConform and educate employees on job expectations, all applicable and current company procedures, and policies, and federal, state, and local regulations affecting operationsoBe the example of a team player through good attitude, professionalism, and employee recognition to maintain positive employee morale, while building rapport with other personnel in other departments3Personal Development and IntegrityoDemand the highest ethical standards from self and otherso Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry HMiller DealershipsoEducate self, communicate and teach others about current finance rates, financial regulations, and compliance standardsoAttend and participate in all F&I conference calls, DPR meetings and Group sponged meetings which enhance personal and career developmentoSet an example of a positive attitude and professionalism, including a neat, orderly, and safe work environmentPhysical Demands:
oWork performed in a dealership setting due to the necessity to work in person with employees, customers, and vendorsoMust be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilitiesoRequired vision includes close vision, distance vision, peripheral vision, and the ability to adjust focusoWhile performing the duties of the job, the employee is exposed to weather conditions precedent at that timeoRequired to lift up to a minimum of 10lbsoRequired to operate equipment and move vehicles in a safe manner at all timesoRegular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager is requiredoRegularly required to work various hours and frequently 40
hours per weekMinimum
Qualifications:
Education, Experience, and Certification(s)/TrainingoHigh school diploma or the equivalento1
years of automotive finance experienceoMaintain valid driver's license and MVR record within company policy requirementsoApplicable state licenses to sell insurance products1SkillsoCommunication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they dooCritical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsoInformation Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.
g.
, patterns of numbers, letters, words, pictures, mathematical operations)oResolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiating with others2KnowledgeoInteracting with Computers- Using computers and computer systemsKnowledge of Microsoft Office products is requiredoKnowledge of Larry HMiller Dealerships' current company management systems desirableoAdministration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resourcesoClerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminologyoEnglish Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammaroCustomer and Personal Service- Knowledge of principles and processes for providing customer and personal servicesThis includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionoSales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or servicesThis includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systemsGeneral Standards:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability- Ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected eventsSelective Attention- Concentrate on a task over a period of time without being distractedMaking Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problemsInterpersonal Skills- Maintains confidentiality, remains open to others' ideas and exhibits willingness to try new thingsManagement of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the jobLeadership- Ethical leadership and followership behaviors that promote Larry HMiller standards and result in a cohesive and effective teamCompliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partnersCustomer Service- Providing excellent customer service through the defined Larry HMiller processes which promote efficiencies, fairness, and cost-effectivenessEthics/Integrity- Represent the Larry HMiller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethicsOral Communication- Clearly identifying and professionally expressing issues in positive or negative situationsPlanning/Organizing- Prioritizing and planning work activities and using time effectivelyQuality- Demonstrating accuracy and thoroughness and monitoring your work to ensure qualityDependability- Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performanceTime Management- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and teamSafety and Security- Observing safety and security procedures and using equipment and materials properlyCompany management reserves the right to add to, change or retract portions of this job descriptionEmployee is required to adhere to the qualifications, duties, and conditions of any revised job description.
Recommended Skills Active Listening Adaptability Automotive Industry Confidentiality Control Systems Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
The Finance Manager is expected to:
? Ensure all finance and insurance products are ethically represented to all customers to achieve group sales and profitability objectives while meeting group customer service benchmarks? Process retail transactions that produce additional revenue for the Dealership through the sales of approved finance and insurance products? Seek ways to continuously exceed employee, customer, and market expectations through business operations and efficiencies? Be a teacher to support the efforts of other employees to be successfulReports to:
General Manager/Finance Director Essential Job Functions:
1Maximize Production, Customer Service, and ProfitabilityoAchieve or exceed group standards such as sales production, gross profit, and applicable production benchmarks which result in profitability and customer service satisfactionoEnsure the utilization of the compliance checklist on every transaction to ensure complianceoAcquire proper insurance licenses where applicable, and maintain current insurance knowledge to sell, support the efforts of the Finance Managers and achieve reasonable profit and customer satisfactionoHave knowledge of all lender programs and maintain an excellent working relationship with all lending sourcesoMonitor daily heat sheet, contracts in transit, and performance reports oAttend and participate in daily DPR meetings oAssist sales managers with deal structure and take sales turns when necessary oResponsible for individual performance levels, if applicable, and F&I department level of performanceoEnsure the presentation of the Group's menu to each customer to promote sales and valueoAssist General Manager, General Sales Manager, and/or Finance Director to handle all complaints settling disputes and resolving grievances and conflicts, or otherwise negotiate with employees, customers, and vendors within Larry HMiller Dealerships' guidelinesoComplete and maintain all Larry HMiller Dealerships and applicable Factory required trainingoMaintain employee, customer, and vendor confidence and protect operations by utilizing discretion when handling sensitive and confidential informationoMaintain ability to handle job stress and effective interaction with others in the workplaceoPerform all other job duties as requested by management2Develop EmployeesoEnsure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and the ability to succeedoConform and educate employees on job expectations, all applicable and current company procedures, and policies, and federal, state, and local regulations affecting operationsoBe the example of a team player through good attitude, professionalism, and employee recognition to maintain positive employee morale, while building rapport with other personnel in other departments3Personal Development and IntegrityoDemand the highest ethical standards from self and otherso Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry HMiller DealershipsoEducate self, communicate and teach others about current finance rates, financial regulations, and compliance standardsoAttend and participate in all F&I conference calls, DPR meetings and Group sponged meetings which enhance personal and career developmentoSet an example of a positive attitude and professionalism, including a neat, orderly, and safe work environmentPhysical Demands:
oWork performed in a dealership setting due to the necessity to work in person with employees, customers, and vendorsoMust be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilitiesoRequired vision includes close vision, distance vision, peripheral vision, and the ability to adjust focusoWhile performing the duties of the job, the employee is exposed to weather conditions precedent at that timeoRequired to lift up to a minimum of 10lbsoRequired to operate equipment and move vehicles in a safe manner at all timesoRegular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager is requiredoRegularly required to work various hours and frequently 40
hours per weekMinimum
Qualifications:
Education, Experience, and Certification(s)/TrainingoHigh school diploma or the equivalento1
years of automotive finance experienceoMaintain valid driver's license and MVR record within company policy requirementsoApplicable state licenses to sell insurance products1SkillsoCommunication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they dooCritical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsoInformation Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.
g.
, patterns of numbers, letters, words, pictures, mathematical operations)oResolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiating with others2KnowledgeoInteracting with Computers- Using computers and computer systemsKnowledge of Microsoft Office products is requiredoKnowledge of Larry HMiller Dealerships' current company management systems desirableoAdministration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resourcesoClerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminologyoEnglish Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammaroCustomer and Personal Service- Knowledge of principles and processes for providing customer and personal servicesThis includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionoSales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or servicesThis includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systemsGeneral Standards:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability- Ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected eventsSelective Attention- Concentrate on a task over a period of time without being distractedMaking Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problemsInterpersonal Skills- Maintains confidentiality, remains open to others' ideas and exhibits willingness to try new thingsManagement of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the jobLeadership- Ethical leadership and followership behaviors that promote Larry HMiller standards and result in a cohesive and effective teamCompliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partnersCustomer Service- Providing excellent customer service through the defined Larry HMiller processes which promote efficiencies, fairness, and cost-effectivenessEthics/Integrity- Represent the Larry HMiller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethicsOral Communication- Clearly identifying and professionally expressing issues in positive or negative situationsPlanning/Organizing- Prioritizing and planning work activities and using time effectivelyQuality- Demonstrating accuracy and thoroughness and monitoring your work to ensure qualityDependability- Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performanceTime Management- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and teamSafety and Security- Observing safety and security procedures and using equipment and materials properlyCompany management reserves the right to add to, change or retract portions of this job descriptionEmployee is required to adhere to the qualifications, duties, and conditions of any revised job description.
Recommended Skills Active Listening Adaptability Automotive Industry Confidentiality Control Systems Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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