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Carts Co-workers

YOUR ASSIGNMENT Your main tasks will include:
Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded
Assist customers in loading merchandise into vehicles and in returning merchandise
Retrieve carts from parking areas and ensure that the loading zone remains clear
Maintain a balanced cart flow throughout the store/home delivery areas
Disassemble AS IS merchandise when required
Report inoperable equipment to managers
Maintain outside area, ensuring it is fully stocked with twine, etc.
Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
Complete general routines and ensure housekeeping is of the highest standard.
Adhere to inventory control procedures and security policies
Demonstrate a good understanding of policies, routines and procedures within your area of responsibility.
Communicate to managers any customer issues/concerns that cannot be resolved
Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement.
YOUR PROFILE Your knowledge, skills and experience include:
Knowledge/Experience:
0-6 months of experience in the following knowledge areas:
Good customer service, and verbal communication skills
Experience in a customer service environment
Capabilities/Motivation:
Knowledge and interest in Home Furnishings
Effective verbal and written skills in the English language
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Ability to work independently and in groups
Basic computer skills
Prefer fast-paced, retail work environment
Additional Information
Work Location: Fast-paced, deadline driven, high volume retail store
Physical/Mental Demands (Essential Functions): Having the ability to access and observe all areas of the store; to handle multiple and changing priorities/deadlines and moderate stress; to communicate with customers and co-workers and manage conflict; to lift and move 50 lbs (25 kg); to use the PC for extended periods during the shift; to wear PPE (personal protective equipment); and to use small power tools and related equipment.
Physical/Mental Demands (Non Essential Functions): Bending, stretching, reaching, climbing, lifting and wearing required IKEA uniform
Contact: Jason
Visit www.ikea.com to apply!

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